Discount Tire is a well-known tire and wheel retailer that has been serving customers for over 60 years. With over 1,000 locations across the United States, Discount Tire offers a wide range of tire brands and sizes, as well as wheels and accessories. The brand prides itself on providing exceptional customer service and competitive prices, making it a popular choice for all tire and wheel needs. In addition to sales, Discount Tire also offers services such as tire installation, rotation, and repair, ensuring that customers can keep their vehicles running smoothly. With a strong focus on quality products and customer satisfaction, Discount Tire has established itself as a trusted name in the industry, providing reliable and affordable solutions for all automotive needs.
Reviews
Made an early (930a) appointment to get tires replaced, they initially said that it would take 2hrs give or take, they came out and approached us and changed it to 45min to an hour "guaranteed" since we had an appointment.
After an hour and fifteen we checked in and let them know we'd like a real honest estimate and the advisor proceeded to tell us "definitely within the next 30mins"
We left right under 2.5hrs.
I always kick myself when I don't go to a small business for auto and tire repairs and this is no exception. Next time I'll pay the extra fifty ish dollars for good service.
Great customer service. Cheapest prices I could find. Got all 4 of my tires changed out and put on in less than a hour. Sent me a courtesy text and a phone call to let me know my truck was ready to be picked up.
The kindest, sweetest, most knowledge people I've worked with! I'm happy to drive down from Seattle for the type of care and service I get here! Every penny is worth it. Husband and I are customers for life!
I love this location especially, I only come here because as a female not knowing much for cars I’ve had bad experiences in other tire shops and when I come to discount tire they treat me with respect and they are honest. Don’t mention they have best prices in the area. Thanks Discount tire for training your employees well. And TY PABLO!
Will say they take walk-ins but do yourself a favor and make an appointment. If you come in as a walk-in they will say it's a 2 hour wait and once the 2 hours is up they will add another 2 hours in wait time because they have appointments. It is NOT first come first serve. They will say it is but it is not and they will give you the run around. So save yourself the time. Even with an appointment you will still have to wait 2 hours. Hopefully they figure out a better system soon.
Have been here recently for 2 different cars and the service was exceptional. Both times with minimal wait. One car has nice gloss black wheels and I was concerned about the paint getting scratched with the installation of low-profile tires (has happened before). Austin took extra care while working with my wheels and they came out as good as they went in. He was also very helpful in troubleshooting and fixing a TPMS issue. Thank you.
I was not happy at all with my last visit. We shopped for tires for 2 weeks before deciding to go with Discount. I ordered the tires and paid for them on line with my Discount Tire Card. When my tires arrived I made an appointment for 0845 the following Monday. I arrived at 0840 and approached a guy at the counter but was told to wait. So I did. A couple of minutes later the same guy calls out my name...then the fun started. I was told I needed to pay for the tires. I tried to explain that I already did, but was told it wasn't in their system. So we ran my card and the transaction was declined. I was told it was my issue and I needed to resolve it. So I called the 800 number to find the transaction was declined because I was near my credit limit, because I had already been charged for the tires. One kid had to be told by another kid, that he should call and get it resolved not me. So after another 5 minutes it's all cleared up. Then I am told, well there's one customer in front of you now so it will be an hour or so. Not at all happy.
I last minute really needed new tires. I called, pulled up in 5 minutes after calling, paid, walked to the sonic next door. I pressed the order button and waited a few minutes… I got a text from discount tire. All of my tires were replaced before Sonic even took my order. I was shocked. My tires look great and I have 10 year protection plan for a great deal. 💥 🤯
Location
19815 S Prairie Rd E, Bonney Lake, WA 98391, United States
Hours
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Monday
08:00 AM - 06:00 PM
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Tuesday
08:00 AM - 06:00 PM
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Wednesday
08:00 AM - 06:00 PM
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Thursday
08:00 AM - 06:00 PM
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Friday
08:00 AM - 06:00 PM
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Saturday
08:00 AM - 05:00 PM
- Sunday Close